Better Housing Better Health in Oxfordshire

A little bit about us

Better Housing Better Health is a home energy service working in Oxfordshire that is run by the National Energy Foundation. The project aims to improve the health and well-being of vulnerable people living in cold and damp homes, by providing practical advice and support on energy efficiency measures and financial assistance to help reduce their energy bills. The project team works closely with Oxfordshire Council, local health services, and community organisations to identify those in need of assistance and provide tailored solutions to their energy-related problems.

What is on offer?

Our free phoneline offers advice and support to residents struggling their home energy
BHBH+ is our home visit service where an advisor can come to your home
Our advisors can register vulnerable residents to the Priority Services Register
Grants and Funding are available across different scheme
Small and Large Measures to improve your homes energy efficiency
Referrals into other services
Fire Safety Visits
Energy Vouchers where available and for eligible households
Help in understanding your bills to ensure you’re able to manage payments
Free Staff Training for local services and partners to help spot the signs of a cold home

Available funding

ECO4
Great British Insulation Scheme
Connected for Warmth
Home Upgrade Grant
Boiler Upgrade Scheme
Fuel Poverty Grant

Safeguarding

To support our safeguarding policy, if you’re concerned about an adult or child please click the following links for resources on the OSAB and OSCB website which may offer some guidance:

Better Housing Better Health is absolutely brilliant. Every family that I've referred to it has had a really positive result. The referral form is the simplest, easiest form to fill in, and I think sometimes that's half the battle because if it's a really time-consuming form, you keep putting it off. So I just wanted to say thank you and well done for such a great service.

Our Team are here to help:

Ali Vickers

Operations Director

Caitlin Latimer

Project Manager

Emma Hales

Project Manager

Rose Stroud

Project Officer

Joanna Higson

Project Officer

Emma Brooks

Project Manager

Alissa Pemberton

Senior Project Officer

BHBH+

BHBH+ is a partnership project between Oxfordshire County Council’s adult and children’s social care services and fire and rescue service, the county’s district and city councils, health services, and the voluntary and community sector.

Oxfordshire residents with health needs can access further support to reduce housing-related health issues thanks to the Better Housing Better Health+ service that offers free home energy visits. The service aims to ensure safer, more suitable housing conditions, to signpost for support for other social and health problems, and to promote independent living for those with existing health issues.

Staff Training

Better Housing Better Health can also deliver training sessions to teams and organisations that work directly with residents vulnerable to the cold such as frontline health and social care staff. Training will provide attendees with the tools and knowledge to both understand and identify those at risk to fuel poverty and cold home.

A service supporting residents to keep warm, stay safe & live well in their homes.